Government Solutions
As society and government grow more complex today, so do the administrative and community problems that need to be solved. Leaders often struggle to integrate this complexity into strategy, policy, and execution while trying to keep pace with digital disruption. Data that government organizations need to drive digital transformation is contained in their legacy systems. Hence, analyzing information to address the needs of the citizens becomes a daunting task. The need of the hour is an intuitive and resilient platform which brings the disparate data sources together, enabling easy integration and interpretation.
Why TCG Digital
TCG Digital’s advanced analytics solution, tcgmcube helps glean actionable insights from data enabling informed decision-making. This powerful 360° analytics platform is built on modern technologies to empower government analytics. It helps leverage the available data (structured or unstructured, including streaming data if available) from all source systems to generate a single view, run reports, analyze pertinent issues, and predict trends to strategize prescriptive measures.
Combined with deep expertise in government system deployments our team of consultants, data scientists, and engineers help achieve optimum levels of operational efficiency, performance, and data-driven results. The constant endeavor is to drive you towards tech and data-led innovations which we understand is imperative for successful governance.
We adopt a four-phased approach to enable data-driven decision making for smart governance. The steps involve:
How We Can Help
KPI Monitoring
KPI’s which vary across departments help determine whether the inputs, outputs, and outcomes of several government programs are aligned with the overall mission and goals. One of the key elements of data-driven governance is KPI Monitoring. Our in-depth knowledge and expertise in advanced analytics play a critical role here and enable governments to:
- Identify the important KPIs and ensure they are measurable
- Determine existing and potential trends and patterns
- Measure variance with the plan and drive policy corrections
- Measure and track outcomes and consecutively fine-tune the KPI’s based on results
Program Management
Apart from monitoring the KPIs, data analytics is also gradually driving the programs run by governments. Advanced analytics helps glean predictive and prescriptive insights from existing data and drives leaders to think of new growth strategies, identify opportunities to reduce costs, make faster decisions, and create efficiencies that translate at the program and project levels to deliver value. With TCG Digital’s advanced analytics capabilities you can:
- Evaluate several program proposals and prioritize the most viable ones within resource constraints, government’s risk tolerance, feasible size and complexity
- Leverage Lean Six Sigma blended or hybrid methodology to manage projects better, check for cost overruns and delays
- Improve stakeholder management by predicting responses to decisions
- Leverage a dashboard which provides a single view of the larger picture and helps determine how the programs are performing
Service Delivery
Providing sufficient and affordable services to citizens is a core function of governments worldwide. However, service or value related decisions cannot be made by relying on prior experience. Leaders need to harness data within relevant frameworks to arrive at better decisions. We help governments enhance service delivery and provide greater value to residents through innovative combinations of data and related analytics. By collaborating with us you can:
- Track KPIs for service delivery in real-time to improve productivity and efficiency
- Drive tangible program results by improving the efficiency of allocation of resources
- Determine process inefficiencies to reduce fraud, waste, and abuse and achieve better outcomes
- Achieve compliance with federal reporting requirements
Budget Control
As governments leverage Big Data and advanced analytics, they can rely on decision-ready information to forecast budgets. They can gain insights into financial information across agencies, departments, and revenue streams to accurately track spending, reduce wastages and spillages, and ensure compliance. Our advanced analytics platform, tcg mcube helps:
- Monitor various program spends at the department/ministry level through an intuitive and unified dashboard
- Predict future spends with predictive and prescriptive analytics
- Conduct performance budgeting to evaluate cost structures based on outputs generated
- Reduce financial fraud with data-enabled tracking and alert mechanisms
Opinion Mining
Understanding public sentiment and opinion is critical for smart governance. By analyzing online public opinion with Big Data analytics, governments can access a set of new insights that help shape better strategy and accurately measure citizens’ experience of their policies and services. As data on the social web is analyzed, governments can extract public sentiments for right decision making. We, at TCG Digital work collaboratively to help:
- Capture the sentiments over any issue, program, government schemes in near real-time basis
- Leverage opinion-mining based natural language processing (NLP) which includes genre distinctions, emotion and mood recognition, ranking, relevance computations, perspectives in text, text source identification and opinion-oriented summarization
- Crawl opinion websites and identify key influencers to ascertain their reach
Information Dissemination
An informed citizenry is an essential component of government transparency. By improving information dissemination practices, governments can improve their democratic accountability. Our advanced analytics capabilities enable governments to:
- Publish performance data in public dashboards
- Make export-import trends across commodities, regions, and ports more accessible
- Modernize record management practices to proactively address information dissemination needs